Granny

In-Game Purchases and Item Delivery Process

How Does the System Work?

• All purchases made in Granny are automatically credited to the player’s account once the payment is successfully processed.
• Purchased content may include extra lives, special skins, hint packs, or other exclusive rewards, which become available instantly.
• After completing a transaction, a confirmation message will appear in the game; if your account is linked to an email, you may also receive a receipt from the platform store.
• In rare situations, due to server synchronization or technical issues, delivery may take up to 24 hours for items to appear in your inventory.

Accessing Purchased Content

  • Instant Activation: All in-game purchases in Granny are immediately applied to your account once the payment is confirmed. This ensures you can use your new content right away.
  • Cross-Device Synchronization: Acquired items such as extra lives, skins, or hint packs are synchronized across all supported devices as long as you log in with the same account.
  • Offline Availability: Certain cosmetic items and customization options may remain visible even without an internet connection, allowing you to browse and manage your collection while offline.

Content Availability

The digital content of Granny is accessible worldwide on all supported devices and platforms. Whether you are unlocking special skins, applying updates, or claiming limited-time rewards, every item stays connected to your account no matter where you log in from. If you face regional restrictions or technical difficulties, please reach out to the platform provider or our support team for help.

Purchase Records

After completing a purchase in Granny, you will instantly see a confirmation message inside the game. While nothing is physically delivered, your entire purchase history and owned digital items are always visible within your account or linked profile for easy tracking.

Eco-Friendly Gaming Experience

Granny relies entirely on digital distribution, ensuring a cleaner and more sustainable way to deliver content. Optimized servers and efficient data handling reduce unnecessary resource usage. This not only helps the environment but also gives players a modern, responsible, and uninterrupted horror experience.

Delivery Truck on the Road

Instant Delivery Guarantee

For every in-game purchase you make in Granny, we guarantee that the content will be instantly added to your account once the payment is confirmed. If you ever experience a delay or technical issue with receiving purchased items such as extra lives, skins, or hint packs, please contact our support team immediately. Ensuring a smooth and reliable horror experience is always our top priority.

Refund Process and Support Service

Since Granny provides digital content instantly, completed purchases are generally non-refundable. However, if you encounter payment errors, technical problems, or issues accessing purchased content, you may reach out to us within 14 days of your purchase. Our support team will carefully review your request and offer the most suitable solution for your case. For more details, please visit our Refund Policy.